Privacy policy
Vertex Furniture ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase.
**Information We Collect**
When you visit or make a purchase, we may collect:
- Name, email address, billing and shipping address, phone number
- Payment information (processed securely; we do not store full card details)
- IP address, browser type, pages visited, and other usage data
**How We Use Your Information**
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional emails (you may opt out at any time)
- Improve our website and product offerings
- Comply with legal obligations
**Sharing Your Information**
We do not sell your personal information. We may share it with:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Analytics providers (e.g., Google Analytics) to improve our site
- Legal authorities when required by law
**Cookies**
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings in your browser.
**Data Retention**
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
**Your Rights**
You have the right to access, correct, or delete your personal information. To make a request, contact us at support@vertex-furniture.com
**Third-Party Links**
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
**Changes to This Policy**
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
**Effective Date:** May 1, 2026
**Contact Us**
Email: support@vertex-furniture.com
Phone: (888) 406-9989
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET — Eastern Time)
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
For residents of the EEA / UK (GDPR): You have the right to access, correct, delete, restrict, or object to the processing of your personal data; the right to data portability; the right to withdraw consent at any time; and the right to lodge a complaint with your local data protection authority.
For California residents (CCPA/CPRA): You have the right to know what personal information we collect, use, and disclose; to access, correct, and delete your personal information; to opt out of the "sale" or "sharing" of your personal information; and the right to non-discrimination for exercising your privacy rights — we will not deny you service, charge a different price, or provide a different quality of service. We do not sell your personal information for money; you may opt out of any data sharing for advertising via our "Your Privacy Choices" page.
How to exercise your rights: Contact us at support@vertex-furniture.com or (888) 406 9989.
We will respond within the timeframe required by applicable law and may need to verify your identity before fulfilling your request. You may also use an authorized agent.